ReadySet’s

Communication &

Engagement

From web copy to public announcements, we help organizations effectively communicate internally and externally about their values, goals, and programming. In particular, throughout our engagement we implement a communications strategy that brings numerous stakeholders along the process of change in a way that is transparent and considerate of histories, multiple contexts, and internal lexicons.

As a full-service strategic communications partner we work with our clients to build and engage a coalition of stakeholders, craft a narrative that resonates and an integrated media strategy that delivers it to the right audiences in a way that is transparent, considerate of histories, multiple contexts, and internal lexicons. We also have a unique approach to risk assessment, crisis playbook development, and crisis simulation drills so clients are ready to meet the moment, whenever a major event takes place.

Our systematic approach

1.

Community and Communications Audit to understand the Present State, challenges, and opportunities

2.

Strategic Narrative, Messaging, and Communications development to frame the desired future state and clarify the storytelling pillars, key messages, and actions needed to go from today to tomorrow

3.

Communications Team Capability Building to support spokespeople and build flexibility for potential crisis communications needs

4.

Ongoing advisory for growth and evolution

Key Pillars of our services

Impact Statements

  • “ReadySet's approach to conducting an organizational assessment that involves both our staff and members of the community has been unmatched. They were very respectful and diligent in interviewing our Town's staff and provided a safe space for the Town Employees and Council Members to discuss their experience working for a local government agency.”

    Suzanne Creekmore, Director of Administrative Services, Town of Tiburon

  • “Communication was clear and regular and our ReadSet team were amazing! They really listened to our perspectives and incorporated our feedback in their analysis and recommendations. Informed our EID goal setting moving forward and provided actionable steps for improvement”

    Alexandra Lea, Senior Research Project Manager and EID Task Force Coordinator, Kaiser Permanente Division of Research

  • “The communication, the facilitation and overall professionalism from Ryan and their team. The work allowed our organization to take a deeper look into our hiring practices and our over strategy of DEI”

    Cara Watson, Program Manager, DEI--Cityblock Health

  • You listened to our needs and responded accordingly. We are moving forward with making some changes to ensure women in our organization feel treated fairly.

    Lead Senior Social Scientist, R Romero, Environmental Defense Fund

  • The balance of relationship development with practical hands-on applicable training methods. It reminded people that not every conversation about diversity, equity, and inclusion has to be fraught with tension.

    Briana Wales-Thaxton, Vice President for People and Culture, Community Foundation of Western Massachusetts 

  • “It also reminded us that the tension maybe pushes us a little harder. I think we are more equipped to deal with tension. "

    Briana Wales-Thaxton, Vice President for People and Culture, Community Foundation of Western Massachusetts